Privacy is very important and we want you to browse this website with confidence. This document lays out all the ways we collect, use and store your personal information, but if you have any questions, please feel free to get in contact at: customerservice@imarkuk.com or BTC House, Bessemer Drive, Stevenage, SG1 2DX

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet.

 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We also collect personally identifiable information (including name, email, comments, feedback and personal profile).

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How do we collect information?

When you visit our website, as part of the process, we have access to your IP address. We collect personal information you give us such as your name, address and email address if you contact us through the site. Your personal information will be used for the specific reasons stated below only.

Third Party Processors 
Our carefully selected partners and service providers may process personal information about you on our behalf as described below: 
“Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
(i)Prospect Global Ltd (trading as Sopro) Reg. UK Co. 09648733. You can contact Sopro and view their privacy policy here: http://sopro.io. Sopro are registered with the ICO Reg: ZA346877 their Data Protection Officer can be emailed at: dpo@sopro.io.”


Why we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:
To provide our Users with ongoing customer assistance and technical support;

To respond to your enquiries and process your purchases;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
To comply with any applicable laws and regulations.


How do we store, use, share and disclose your personal information?

Our site is hosted on the Wix.com platform. Wix.com provides us with the online platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


How do we communicate with you?

We may contact you to notify you regarding your bookings or purchases and in response to any messages you have sent directly to us.

How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at customerservice@imarkuk.com or BTC House, Bessemer Drive, Stevenage, SG1 2DX.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at customerservice@imarkuk.com or BTC House, Bessemer Drive, Stevenage, SG1 2DX.

Thank you